White-label logistics SaaS — for operators, not developers

Stop duct-taping spreadsheets
to WhatsApp.
Run real logistics software.

Fauward gives your freight or courier business a fully branded platform — shipment ops, customer tracking, invoicing, driver app, and booking widget. No code. No per-seat fees. Live in 10 minutes.

14-day free trial · No card required · Cancel anytime

10 minMedian time to first live shipment
£0Per-seat charges — ever
3Regions supported at launch
99.9%Target uptime SLA (Enterprise)
app.fauward.com/dashboard

Shipments Today

142

Active Drivers

37

Revenue MTD

£28,450

Shipment IDDestinationStatus
FW-10482Manchester, UKIn Transit
FW-10481Lagos, NGDelivered
FW-10480Dubai, UAEPending
FW-10479Birmingham, UKIn Transit

Everything your operations team needs — out of the box

White-label brandingNo per-seat feesLive in 10 minutesMulti-currencyDriver PWA includedCustomer booking widgetReal-time trackingAutomated invoicingCustom pricing rulesAPI accessWhite-label brandingNo per-seat feesLive in 10 minutesMulti-currencyDriver PWA includedCustomer booking widgetReal-time trackingAutomated invoicingCustom pricing rulesAPI access

Built for operators who are done improvising

If you're running logistics on spreadsheets, WhatsApp groups, or a patchwork of tools, Fauward is for you.

Logistics founder or MD

Running a courier or freight business without proper software

Pain: Spreadsheets, WhatsApp groups, and no real visibility into what's happening on the ground

With Fauward: A branded platform that looks like you built it yourself — without hiring an engineering team or paying enterprise prices

Operations manager

Juggling dispatch, drivers, and constant customer status requests

Pain: Endless status calls, manual reconciliation, and no single view of what's in transit

With Fauward: One screen for every shipment state — dispatchers stop firefighting and customers stop calling

Finance lead

Chasing invoice payments and waiting for drivers to confirm deliveries

Pain: The invoice-to-payment cycle is entirely manual and depends on people remembering to do things

With Fauward: Invoices generate from confirmed deliveries. Overdue reminders run on a schedule. Collections happen without chasing.

From sign-up to live shipments — in one afternoon

No developer required. No month-long setup. No hidden gotchas.

1

Step 1

Sign up and set your brand

Enter your company name, upload your logo, and set your brand colour. Takes about 5 minutes. No engineer required.

2

Step 2

Add staff, carriers, and your first shipment

Invite dispatchers, connect your delivery partners, and create your first live shipment with a real tracking number.

3

Step 3

Your customers track themselves

Share the branded tracking link. Customers get real-time status updates — no phone calls, no manual chasing.

Everything your logistics business needs. Nothing it doesn't.

Fauward ships with a complete operational stack — so you launch a real business, not a side project.

Stop losing track of where things are

Every shipment moves through a clear, auditable lifecycle — your dispatchers and customers always know the status.

  • Know which shipments are at risk before customers complain
  • Drivers confirm handoffs without phone calls
  • Customers self-serve on a branded tracking page
Learn more

Get paid without chasing invoices

Invoice creation to collection in one screen — overdue reminders run automatically.

  • See every unpaid invoice across all customers at a glance
  • Automated overdue reminders stop the manual follow-up cycle
  • Finance and operations share one ledger — no CSV exports between teams
Learn more

Launch under your own brand in minutes

Your logo, domain, and colour palette — provisioned in minutes, not sprints.

  • Your customers see your brand on every screen — not Fauward's
  • Custom domain for public shipment tracking
  • Tenant theme applied instantly from API configuration
Learn more

A closer look at the tenant portal

Operations, tracking, and billing screens designed to keep your team and customers aligned.

app.fauward.com — tenant operations dashboard

Tenant operations dashboard

See shipment flow, SLA risk, and route exceptions at a glance.

Tenant operations dashboard

Why not just use generic SaaS?

Most logistics teams try to bolt together a CRM, a spreadsheet, and a delivery app. Here's how that compares.

CapabilityGeneric SaaSFauward
Pricing modelPer user / seatFlat per shipment volume
Logistics-specific workflowsGeneric tools adaptedBuilt-in (POD, state machine, COD)
White-label tracking pageAdd-on or custom devIncluded from Starter
Regional payment methodsStripe onlyM-Pesa, Paystack, Stripe, GoCardless
Time to first shipmentDays of setup and trainingUnder 10 minutes
Driver offline supportNot availableBuilt-in, syncs on reconnect

One flat price. Unlimited seats. No surprises.

Pay for the platform, not per person. Bring your whole team for free.

Starter

For new logistics teams launching quickly

£29/mo

Billed monthly

300 shipments / month

3 staff seats

Start Free Trial
  • Shipment creation and tracking
  • Branded customer notifications
  • Basic invoicing
Popular

Pro

For scaling operations that need automation

£79/mo

Billed monthly

2,000 shipments / month

15 staff seats

Start Free Trial
  • Everything in Starter
  • API access
  • Webhooks

Enterprise

For high-volume teams with strict requirements

Custom

Billed monthly

Unlimited shipments

Unlimited staff seats

Contact Sales
  • SSO / SAML
  • SLA-backed uptime
  • Dedicated support

One flat company price. Zero per-seat charges.

£15–£30 / user / mo = £225–£450 / mo£79 / mo flat— one workspace, unlimited seats

What teams say after launching on Fauward

We cut our 'where is my shipment?' call volume by 60% in the first month. Customers track themselves now — our dispatchers actually have time to do their jobs.
AO

Adebola Okonkwo

COO, Apex Road Freight, Lagos

The API docs are actually readable.

- Dev lead, UK courier startup

Genuinely 10 minutes to first shipment.

- MD, freight business, Nairobi

Finance stopped asking me where the invoices were.

- Ops manager, MENA fleet operator

Frequently asked questions

Switching & Setup

If a dispatcher is manually texting status updates or copying rows between sheets, you're paying for invisible overhead — and your customers are feeling the gaps. Fauward replaces that loop with a live state machine and branded tracking. Most teams get their first shipment live in under 10 minutes after signup.

Brand configuration takes about 5 minutes. Adding your first carriers, staff, and shipment takes another 10. If you need a custom domain for the tracking page, add 24–48 hours for DNS propagation — that's the slowest part and it's on your DNS provider, not us.

Pricing & Commitment

No minimum term on Starter or Pro. Month-to-month unless you choose annual billing for the discount. Enterprise agreements are tailored and fully negotiable — no hidden lock-in.

No. Fauward prices by shipment volume, not by seat. All plans include multiple staff users — Pro includes 15 seats and Enterprise is unlimited. Adding dispatchers doesn't change your bill.

Operations & Security

The driver app queues actions locally and syncs when connectivity returns. Proof-of-delivery, status updates, and failed delivery notes are all preserved offline. No data is lost during connectivity gaps.

Yes. Every shipment gets a public tracking URL on your branded domain — no login required. You control what status language and branding your customers see. Recipients can track directly from the link in their notification email or SMS.

Ready to launch your own logistics platform?

Set your brand, invite your team, and process your first live shipment — in under 10 minutes. No card required.

🔒 No card required✓ 14-day free trial✓ Cancel anytime