About Us

We build software for the people who keep things moving

Fauward was built by logistics operators who spent years frustrated by software that wasn't built for the realities of running freight and courier businesses. We decided to fix it.

Mission

Software for the operators who move the world

Logistics is the backbone of global commerce — yet most operators run on spreadsheets, WhatsApp groups, and a patchwork of tools that don't talk to each other.

Our mission is to give every logistics business — from a two-van courier startup in Manchester to a cross-regional freight operator in Lagos — professional-grade software that was previously only accessible to enterprises with engineering teams.

No code. No per-seat traps. No months of implementation. Live in 10 minutes.

10 min

Median time to first live shipment

4+

Regions supported globally

99.9%

Target uptime SLA

£0

Per-seat charges — ever

Our story

Built operator-shaped from day one

Fauward started with a pattern we kept seeing across courier, freight, and 3PL operations: teams running multi-million-pound businesses on WhatsApp threads, shared spreadsheets, and a patchwork of carrier portals — while paying enterprise prices for software that didn't actually fit how their day works.

So we built the opposite. A platform shaped around how operators actually run a shipment — not adapted from a generic SaaS. Branded for your customers. Live in minutes, not months. Priced by volume, not by every person you add to the team.

Fauward is logistics infrastructure for the people running the operation — without needing an engineering team to make it work.

4+
Regions live
10 min
Median onboarding
99.9%
Target uptime SLA
£0
Per-seat charges — ever
Values

What we believe

Our values aren't a poster on a wall — they're how we make every product decision.

Operator-first

Every feature is validated against real logistics workflows. We don't build for demos — we build for dispatchers managing 300 stops a day.

Reliability above all

A missed delivery notification is a failed business promise. Our infrastructure is built to stay online when your Fauward Go operators are on the road.

Global from day one

We support M-Pesa in Nairobi, GoCardless in Manchester, and Checkout.com in Dubai. No afterthoughts — regional coverage is in the core.

Transparent partnership

No per-seat traps, no hidden overage fees, no bait-and-switch onboarding. Our pricing and roadmap are as straightforward as our contracts.

Today at Fauward

Real numbers from real operators

Live data from logistics businesses running on the platform right now.

4+ regionsUK & Europe, Africa, Asia & Global deployments
99.9%Target uptime SLA for Enterprise tenants
10 minMedian time from signup to first live shipment
£0Per-seat charges — on any plan, ever

🇬🇧

UK & Europe

VAT-ready invoicing · GoCardless · Royal Mail, DPD, Evri, DHL Europe

🌍

Africa

M-Pesa · Paystack · Offline-first driver app · COD workflows

🌏

Asia

COD · Checkout.com · HyperPay · Aramex · Localised notifications

Why not just use generic SaaS?

Most logistics teams try to bolt together a CRM, a spreadsheet, and a delivery app. Here's how that compares.

CapabilityGeneric SaaSFauward
Pricing modelPer user / seatFlat per shipment volume
Logistics-specific workflowsGeneric tools adaptedBuilt-in (POD, state machine, COD)
White-label tracking pageAdd-on or custom devIncluded from Starter
Regional payment methodsStripe onlyM-Pesa, Paystack, Stripe, GoCardless
Time to first shipmentDays of setup and trainingUnder 10 minutes
Fauward Go offline supportNot availableBuilt-in, syncs on reconnect

Want to join the team?

We're a remote-first company building for operators worldwide. If the problem excites you, reach out.

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