Your logistics ops on autopilot
A policy-controlled AI operations layer built into your logistics platform. Fauward Agent automates safe actions, recommends risky ones for human approval, and always defers to your team as the source of truth.
Available on Pro and Enterprise plans · No extra setup · Enable from your dashboard
Six core capabilities that eliminate manual work
Approval-gated where it matters. Automatic where it doesn't.
Shipment Assignment
New shipments are assigned to the optimal Fauward Go operator automatically — factoring load, proximity, and current workload. No dispatcher needed.
Exception Management
Detect failed deliveries, SLA breaches, and route anomalies in real time. The agent notifies the customer immediately and flags rerouting for your team to approve.
Natural Language Ops
Ask your operations data questions in plain English. "How many deliveries failed this week in Birmingham?" — answered in seconds.
Operations Reporting
Get a full picture of your operations in plain English — delivery success rates, SLA breach trends, top delay reasons, and Fauward Go operator performance — all from a single query.
Proactive Alerts
Get notified before a SLA is breached — not after. The agent monitors every shipment in real time and surfaces risk early.
Carrier Intelligence
Automatically select the best carrier for each shipment based on price, reliability score, and current service-level availability.
From booking to invoice — without interruptions
The agent handles every step. Your team stays in the loop where it matters.
Shipment arrives
A new booking comes in via the portal, API, or bulk import.
Agent analyses the job
Fauward Agent evaluates load, route, Fauward Go availability, and carrier cost in real time.
Optimal assignment made
The shipment is assigned to the best available Fauward Go operator and carrier — no dispatcher needed.
Exceptions flagged & escalated
Delays, failures, or SLA risks notify the customer instantly. Reroutes are recommended and escalated for your team to approve.
Finance triggered on delivery
POD confirmed — invoice generated and sent. No manual step.
With vs. without Fauward Agent
The difference in your operations team's daily workload.
Included in your plan
Fauward Agent is built in — not bolted on
Available on Pro and Enterprise plans. No separate pricing, no API key setup, no integrations to configure. Switch it on from your dashboard.
Ready to put your operations on autopilot?
Fauward Agent handles the repetitive work so your team can focus on growing the business.